sbotopPrivacy Policy
This page describes what we collect when you use sbotop and how we keep that data protected. We operate our platform across supported jurisdictions where online gaming is permitted by local law, and we comply with data protection principles that apply to our service area. Your account information, payment details, and gaming history are stored securely and processed only as necessary to operate your account, process deposits and withdrawals, and comply with regulatory requirements.
We use encrypted connections to transmit sensitive information between your device and our servers. When you access sbotop via Android APK or iOS browser, your login credentials and payment data are protected by industry-standard encryption protocols. We do not sell your personal information to third parties; we share data only with licensed payment processors (such as DANA, e-wallet, or mobile banking) and regulatory authorities where required by law.
The sections below outline what we collect, how we use it, your rights regarding your data, and how to contact us if you have privacy concerns.
What we collect and how we use it on sbotop
We collect information necessary to operate your account and comply with anti-fraud regulations. When you register on sbotop, we ask for your full name, date of birth, email address, and phone number. We use this information to create your account, send you service notifications, and verify your identity through our Know-Your-Customer (KYC) process.
During KYC verification, we ask you to upload a photo of your national ID or passport. We store this document on encrypted servers and use it to confirm your identity and prevent fraudulent account creation. This verification step is mandatory and protects both your account security and our platform's compliance with Indonesian financial regulations.
Payment information and deposit records
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we do not store your e-wallet credentials or banking passwords. Payment processing is handled by licensed third-party providers; we receive only a confirmation that your transfer succeeded. For bank transfers to mobile banking, local payment, online payment, or e-wallet Virtual Accounts, we generate unique account numbers that route your funds securely — your banking login never touches sbotop servers.
We maintain a record of each deposit and withdrawal transaction for your account, including the date, amount, payment method, and status (pending, approved, or completed). This transaction history is visible in your Account Settings under Transactions, and we retain it to help you track your activity and to comply with financial audit requirements.
Gaming activity and session data
We log your gaming sessions on sbotop — which games you played, when you played them, bet amounts, and outcomes. This data helps us prevent fraud, detect problem patterns, and provide you with an accurate transaction and gaming history in your account. We do not use this data to profile you or make decisions that affect your access to the platform; we use it solely for account management and regulatory compliance.
Cookies and device identifiers
When you visit sbotop via browser, we use cookies to maintain your login session, remember your preferences (such as notification settings), and improve platform performance. Cookies are small text files stored on your device; they allow us to recognize you on your next visit without requiring you to log in again. You can disable cookies in your browser settings, but doing so may affect your ability to use certain sbotop features smoothly.
Our Android and iOS apps do not rely on browser cookies; instead, they store session tokens locally on your device to keep you logged in. These tokens are encrypted and expire after a period of inactivity, requiring you to log in again for security.
How we protect your data on sbotop
We use encryption (SSL/TLS protocols) to protect data in transit between your device and our servers. Your password is hashed and stored securely; we never store it in plain text. We offer two-factor authentication (2FA) so that logging in from a new device requires an additional verification step — typically a code sent to your registered email or phone number.
We limit access to your personal information to employees and contractors who need it to operate sbotop — for example, our payment team accessing your transaction records, or our support staff accessing your email to answer a help request. These staff members sign confidentiality agreements and are trained on data protection practices.
We maintain backups of user data to prevent loss; these backups are stored on encrypted servers and retained only as long as necessary. If we experience a data breach, we will notify affected users as soon as possible via email or in-app notification.
Third-party processors and your data
We share your information with licensed payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, and bank partners local payment, online payment, e-wallet, mobile banking) only when you initiate a deposit or withdrawal. These processors use your data solely to process your payment and do not share it with other parties without your consent. We do not provide your gaming history or personal information to any third-party marketers or advertisers.
We may disclose your information to Indonesian regulatory authorities if required by law. For example, if a government agency requests user records as part of a fraud investigation, we comply with legal requests while protecting your privacy to the extent permitted by law.
Your data rights on sbotop
- You can access your personal information and gaming history at any time via your Account Settings.
- You can update your email address, phone number, or password in your Account Settings.
- You can request a copy of your data by contacting our support team through the Help menu.
- You can request deletion of your account and associated data by contacting support; we will retain transaction records only as required by law.
- You can disable marketing emails by adjusting notification settings in your Account Settings.
Our privacy commitments on sbotop
We are committed to transparency. This privacy policy applies to all sbotop users regardless of whether you access the platform from Jakarta, Surabaya, Bandung, or Medan. If we make material changes to this policy, we will notify you via email and in-app notification at least two weeks before the change takes effect. Continued use of sbotop after the change indicates your acceptance of the updated policy.
We do not share your data without your consent unless required by law. We do not use your information to build marketing profiles or sell your data to third parties. We do not track your activity outside of sbotop (for example, your browsing on other websites). Our approach is to collect only what we need to operate your account securely and comply with regulations.
Contact us about privacy
If you have questions about how we handle your data, concerns about a privacy issue, or a request to access or delete your information, please contact our support team through the Help menu on sbotop. Include the word "privacy" in your message so your request is routed to the correct team. We respond to privacy inquiries within a few business days during Indonesian business hours.
Our services are available only where local law permits. We encourage you to verify that your use of sbotop complies with your own jurisdiction's data protection regulations. If your local jurisdiction has specific data protection laws that differ from this policy, those local laws apply to the extent they govern your use of sbotop.